Account
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Do I need to register an account before purchasing?No, you are not required to register an account before making your purchase. You can place your order right away.
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Why should I create an account before purchasing? By creating your account, you can increase your online checkout speed and improve shopping experience. You can also view your order history and your current order status.
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How can I create an account? To create an account with us, please click ‘Register’ at the top right-hand corner for desktop or top left-hand corner for mobile and follow the prompts to create new account.
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How can I change my account password? Log in to your account and simply click ‘Account details’. Here you can change your account password.
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How can I update my account detail?To update your personal account details, please login and click ‘Account details’ to update your personal information. Click ‘Address’ to update your billing and shipping information.
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I forget my username or password. What should I do?Please click ‘Sign In’ at the top right-hand corner for desktop or top left-hand corner for mobile, and then click ‘Remind Password’. Simply enter your username or registered email address and you will receive a link to create a new password via email.